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Return Policy

Returns & Exchanges

  • No returns will be accepted without prior written authorization.
  • Items may be returned or exchanged within 14 days of receipt.
  • Returns are for store credit only.
  • All items must be unopened, unused, and in original condition with the manufacturer’s seal.
  • Returns or exchanges made after 14 days will incur a 25% restocking fee.

The Process

For all returns, exchanges, or damaged items, please email us at sales@bloomkbeauty.com detailing the reason for the return along with a picture (if damaged). Once we approve the return/exchange, we will send you a Return Authorization Number and Form. Please include this RA form in the box being returned.

Return for Store Credit

Once we receive your merchandise, we will issue store credit to your account. You will receive a confirmation email with the details of your store credit, which you can apply to any future order at bloomkbeauty.com.

Exchange

Once we receive your returned merchandise, we’ll apply the credit toward your exchange. If there’s remaining store credit, we’ll email you the balance. If the credit doesn’t fully cover your new order, we’ll let you know the amount due.

Damages

When we issue your Return Authorization Number and Form, we’ll also provide a return shipping label to cover the cost of returning the damaged items. Once we receive the return, we can either:

  • Send a replacement (if available)
  • Issue store credit
  • Refund your original credit-card payment method

Please note that original shipping charges are non-refundable.